Customer Service and Hospitality Training
This is a two hour interactive workshop led by Iowa State University Extension Specialists. They will target strategies for community tourism leaders, businesses and attractions.
BEST PRACTICES SHOWCASE:
* Adding value to your business through superior customer service
* Helping employees learn to be Ambassadors for your community
*Catering to the desires of the modern consumer
WHO SHOULD ATTEND?
* Front line employees who interact with visitors
* Community tourism leaders
* Tourism volunteers
* Managers of retail shops, restaurants, attractions, hotels, gas stations and convenience stores
Thursday May 18, 2017
5:00 PM - 8:00 PM CDT
Thursday, May 18
5:00 - 8:00 pm
Pearson Hall, Jackson County Fairgrounds
1212 E. Quarry St.
Maquoketa, IA
Free, but must RSVP to Daryl Parker, darylsparker@jacksonccb.com or call 563-652-3783 OR Julie Bainbridge, jctourism@gmail or call 563-687-2237 (Thursday–Sunday from 10:00am–5:00pm)
Daryl Parker, 563-+652-3783
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